Refund policy

No Refunds/Exchanges:

Due to the importance of bio-security to us and our customers we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at support@agfinium.com with details of the product and the defect. Approved returns will be issued an RMA number.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.